“Execution has an impact on financial performance that is six
times higher than the impact of a strong strategy itself”
” Frontline employees are often not given the authority to make decisions and use their own judgment to create value for the customer and the organization. An “efficiency paradox” exists, whereby companies view employees as components of machinery, rather than as a motivated workforce that can make the difference in successful execution of the organization’s strategy.”
https://scholar.google.ca/scholar?q=organizational+transparency+drives+company+performance
